June 9th, 2009 by Lisa | No Comments »

I can’t login…

There are several reasons why you might not be able to login. I will list them below:
1. This might sound sillly, but you might not be a member. Sometimes I have student who confuse the free lessons with the membership lessons. Unless you have actually purchased a membership, you will not [...]

June 9th, 2009 by Lisa | No Comments »

I can’t open the pdf files…

If you cannot open the free lessons pages, or any of the pdf pages, the first thing to make sure of is that you have downloaded the latest version of Adobe Acrobat Reader:
http://www.adobe.com/products/reader/
If you already have it and it’s not working, you might need to either reinstall it, or upgrade it to the most
current.
That is [...]

June 3rd, 2009 by Lisa | 1 Comment »

How do I get the free lessons?

The free lessons are delivered to your email when you sign up on the following page:
http://www.learnpianoonline.com/login.html
The way it works is very unique.. when you click on the link for Lesson 1 in your email, it will trigger Lesson 2 to be delivered, and when you click on the Link for Lesson 2, then 3 will [...]

January 21st, 2009 by Lisa | 2 Comments »

I can’t hear the audio clips.

If you can’t hear the audio clips, you may need to download a simple player to listen to them.  I recommend using the free quicktime player.
Downloading the free quicktime player from: http://www.apple.com/quicktime is the easiest download, for both PC users and Mac users.

January 14th, 2009 by Lisa | No Comments »

Music staff not printing

If you can see the lines on the pdf before printing, then you will need to open your printer or Adobe Reader preferences and locate something that says:   “print as image”.  That will allow your printer to print what is displayed on the screen as a picture instead of trying to “interpret”  it.

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January 13th, 2009 by Lisa | No Comments »

I Signed Up But I Didn’t Get My Confirmation Email‏

If you have signed up for the free lesson, but have not received a confirmation email,  it’s possible that  my emails have ended up in your junk box.  Check there first.
It is also possible that you are already added to the list.  If you visited my site before and have received email from me, it’s [...]