I didn’t get my shipment…

If you have not received your Books and CD’s within a reasonable amount of time, allowing 7-10 days for USA orders and 10-14 days for international orders, then please email me your receipt number and I will look into it. However, make sure you ordered the Deluxe Membership which is the only membership that includes the Books and CD’s.

It is easy to know if you ordered the Deluxe Membership, it is the only choice that is $189.99, and there is never a “sale” on it. So, if you paid anything other than $189.99, then your purchase was for one of the Online Membership Programs, which does not include the books and CD’s. Instead, you would have received an email with your password details.

You will be pleased to know that the length of your membership access gives you plenty of time to download and print the materials. You can choose to print them just a few pages at a time or choose to print them all at once. Placing them in a 3 ring binder is the best way to organize your lessons. These materials are the EXACT same materials you would receive in the books. The CD’s contain the same exact audio clips that you find in your membership area.

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How To Order Membership

Here are the direct link that takes you through the membership process:

Become a Member

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Western Union, Money Orders and Checks

Many people are uncomfortable paying for goods and services online.  If you feel uncomfortable with online payment processing, then you are welcome to use alternative offline payment methods.

You may pay by Western Union, International Money Orders, US Money Order or Personal US Checks.

Address and additional information can be found on the bottom of the sign up page at:

Alternative Payment Options

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How do I know you are going to send my product?

That is an interesting question, and I can understand this concern if you are from a different country, or you have never ordered online.  This question was more common about 10 years ago when the internet was new, and it was scary to send money to someone you never met.  However, today, ordering online is a common practice and the odds of running into someone who is being dishonest with their business is low.

The best way I can answer that question for me, is that I am a professional, and have been online since 1997, and will continue to be online for years to come. If you send money, and I don’t deliver your product, I would not only be hurting you, but I would be hurting myself, my business, and most of all, my integrity.

I give you my word, that if you send money I will send you the product that you pay for.

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